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Automate your business

Business Process Management

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Save time and work smarter

Automated Workflows Transform Your Office into a Powerhouse

Most workplaces have a number of repeatable day-to-day tasks that are necessary, but also time-consuming, mundane, and prone to human error. Think case management, contract management, account payable, records management, claims processing…the list goes on.

QAction  Business Process Management (BPM) allows you to organize and automate those tasks using workflows. Workflows accelerate how work gets done by routing information to the right person at the right time through custom tailored rules and actions. 

Your business processes are great candidates for automated workflows if:

They require consistency over time and across the organization

They need to be error free, every time

They are repeatable

Workflow Automation Benefits

What Can You Do With Business Process Management?

Even if you have a mature ECM implementation, enormous amounts of critical content may hide in information silos across the enterprise in applications, email inboxes, network drives and file-sharing tools. As a result, employees waste time looking in multiple systems in an attempt to see the whole picture, or fail to see the whole picture altogether. As a result, service suffers.

QAction’s process automation capabilities help streamline your critical processes, improving efficiency and empowering your users to focus on high-value interactions rather than monotonous work.

Automate at scale

Do more with less by deploying “hands off” processing, while expertly managing cases and exceptions.

Create consistent customer experiences

Deliver consistent, transparent experiences with standardized workflows.

Achieve flexible workflow styles

Seamlessly blend structured processes and unstructured case management into a seamless workflow.

Drive your business forward

Your business will love QAction BPM

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Distribute workloads

During peak processing, manage workloads and eliminate process bottlenecks by distributing work across teams and routing work to process overflow groups, all on the fly without coding. 

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Improve customer service

Expedite client engagement by providing workflow participants and case workers with access to systems, information and analytics. Speed transactional workflows and case resolutions.

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Enhance decision making

Use built-in visibility and analytics to identify the best actions to resolve cases quickly and improve collaboration between IT and business teams.

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Rein in startup costs

Start with smaller projects that have lower startup costs. A subscription-based consumption model allows you to grow and scale smoothly from initial project to enterprise-wide program.

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Run your business better with BPM

"Executives say the top benefits of digital transformation are improved operational efficiency (40%), faster time to market (36%) and the ability to meet customer expectations (35%)."

Digital Transformation Report by CorporateLeaders and PTC

Not Your Dad's Content Services Platforms

QAction Business Process Management is agile and highly scalable, seamlessly integrating with your IT infrastructure and existing systems. It’s built for collaborative environments with multiple users, letting them from a single interconnected repository.

But what does this mean for your organization?

If your goal is digital transformation, QAction will help you reach your goal.

Source: PTC 

Tired of the info searching madness?

Let us show you what your organization could look like with automated workflows and intuitive document management.